Customer Satisfaction Survey about UAEU's Digital Services

Tue, 1 October 2024

 

Share Your Voice

Aim of the Consultation

 The aim of this consultation is to measure the level of satisfaction of users with the digital services provided by UAEU. Through a comprehensive survey that includes various questions, the university seeks to gather the opinions and experiences of users to identify the strengths and weaknesses of its digital services and ensure continuous improvement.

Expected Outcomes

The university expects to gain clear insights from this survey regarding user satisfaction with the ease of access to digital services, the efficiency and responsiveness of the system, the quality of the information provided, and the technical support experience. Additionally, the university aims to identify any challenges or difficulties users may face and gather suggestions for possible improvements.

Improving the Quality of Digital Services

 Based on the findings from the survey, the university will take practical steps to enhance the available digital services, whether through the development of existing systems, improving the user experience, or providing more effective technical support. The ultimate goal is to enhance the user experience and ensure their complete satisfaction with the digital services provided.

View Outcomes here.

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Dec 17, 2024