A number of HR letter services are available to staff and faculty as self-service through the UAEU
portal website. Most of these letters are directly delivered to the requestor's email as soon as the
request is completed. Any special purpose letters may require a short visit to the HR office upon
prior notification.
ToWhom It May Concern letter and Experience Letter were the first HR letters Introduced to the
community.With its successful implementation, other letters have recently been added to allow
UAEU staff and faculty to request them in an efficient manner. For example, Oct 2015 saw the
release of the electronic Health Insurance Coverage Letter and the Housing Letter for Etisalat and
Immigration.
Electronic document services are not for faculty, staff and students only. Administrative units are
also taking advantage of electronic document services. A centralized document management
system helps all administrative units of the university to manage documents in electronic format.
Some of the major milestones of this document management system are:
Since the advent of the electronic documentation service in 2010 more and more entities at UAEU
are embracing the electronic document services, which clearly demonstrates the importance of this
initiative and its success.
Services available to staff and faculty
the ability of finance staff to upload documents to a central location and attach them to the
corresponding records in the University administrative ERP system. This dramatically reduce the
time required to transfer documents between offices for various approvals.
Academics and Registration office's ability to screen capture old transcripts from 1980's onwards
and store in electronic format. This enables alumni from 1980s to request their transcripts in
electronic format.
Electronic document management for administrative units
By Zammi Kahan Mohamed
December 2015
| 28
UITS Newsletter
