Page 4 - Annual_Report_V10web

Table of Content
4 | UITS Annual Report | 2011/2012
Message from CTO ……………………… ………………………………………………………………………… 2
WHO we are ……………………………… ………………………………………………………………………… 6
Organizational Overview ……………… ………………………………………………………………………… 7
Information Technology Committee ………………………………………………………………………… 10
Key Strategic Goals……………………… ………………………………………………………………………… 12
Strategic Direction………………………… ………………………………………………………………………… 13
UITS Project Timeline…………………… ………………………………………………………………………… 16
Application Achievements……………… ………………………………………………………………………… 19
Infrastructure Achievements ………… ………………………………………………………………………… 33
IT Support Services Achievements … ………………………………………………………………………… 49
Technology in Numbers ………………… ………………………………………………………………………… 61
Additional Highlights……………………… ………………………………………………………………………… 75
Looking Ahead……………………………… ………………………………………………………………………… 84