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21
UAEU Annual Report
Student Development, was awarded in
the category of Innovative Educational
programs within the UAE and
throughout the Arab world.
Library Services
The Library has re-sorted its existing
learning materials and rationalized its
operations between the new Maqam
campus location and the older Zayed
Library. This has been achieved
principally by emphasized building its
digital resources, focusing on the goal
of becoming a landmark for holdings
relating to the UAE and Gulf region, and
reorganizing operations along more
functional lines.
In this past year, the Libraries
Deanship established the position of
Director of Collections and Scholarly
Communication. This is the primary
position responsible for cultivating,
assessing, and leading the development
of licensed and purchased digital and
physical research and information
resources. The position has policy,
assessment and planning responsibilities
for library collection development,
acquisitions, and document delivery.
Moreover, in line with transforming
the administrative culture of UAEU to
one of policy, delegation, audit and
accountability, the Libraries Deanship has
developed and refined its policies to meet
the standards expected of international
accreditation systems.
Restructuring
In its endeavors to increase efficiency
and effectiveness in Student Affairs
management, the division has
restructured a number of units to reduce
duplication in service provision and to
further increase the standard of service
quality. Certain departments have been
incorporated into General Services,
specifically maintenance, and food and
catering.
Student Surveys
Beside the institutional-level metrics that
are usually used to report on student
success, student-specific factors are
equally important in determining student
success. In order to build programs that
are particularly relevant to students’
success, the University launched a
campaign to collect data on issues such
as:
• Prior academic history (in collaboration
with NAPO)
• Psychological factors (resiliency,
engagement, self-efficacy, self-
confidence)
• Demographic (Gender, Ethnicity)
• Situation factor (financial situation,
student residence)
The Course and Instructor Surveys
conducted this year to solicit student
feedback for the purpose of ongoing
improvement, questions which are given
in both English and Arabic to ensure full
comprehension, show that instructors
received an overall approval rating
of 92% for Foundation courses and
96% for ESP courses. Courses received
approval ratings of between 85% and
89%. Student evaluations show that most
faculty were consistently rated highly by
students.